JPMorgan Chase & Co. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

JPMorgan Chase & Co. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan New Jersey

I was placed on the long term modification program to alleviate my financial difficulties. I have now been out into default because chase did not put the past due balnce into forbearance as the - rep told me would happen. Now all of my loans have become accelerated and are asking me to pay all loans in full. I can not do this, I am barely able to make lower payments.

JPMorgan Chase & Co. customer in New Jersey
Mar 02, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20166/201610/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Dealing with my lender or servicer91.3%8.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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