M&T Bank Corporation Mortgage Complaint

M&T Bank Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

My Mom passed away in - -. Her mortgage company, M & T bank, refuses to give me any information even though I am on the original mortgage and the title to the house. The house has been sold in - and the mortgage paid in full. I am asking for the -, and a refund of the escrow account. They refuse to do anything. They have NOT sent these documents out at all as we had the same address before she passed. Even if they sent this to her home address, it would have been forwarded to me. I believe the law is 30 days from payoff for the escrows, and -/-/- for the -. We have received nothing. Please assist. Thank you!