U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Connecticut

I received a - - American Express credit card invitation in the mail. I applied on line and fulfilled the purchase requirement for an additional $300.00 bonus. The paperwork stated to wait 6 to 8 weeks after the $2000.00 purchase threshold was met to receive the bonus. When I did not I called customer service. I was told I was not eligible with an explanation that made no sense. Please help. Thanks

U.S. Bancorp customer in Connecticut
Feb 28, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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