Seterus, Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Seterus, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

My mortgage loan servicer was changed by a federal government directive. My loan was moved from - to Seterus. I was told by - that the terms of my loan would not change and I would not incur any expenses. Seterus wants me to pay $470.00 for Title and miscellaneous costs. I did not request a change in servicers. It was forced upon me. Seterus is going to make $10.00 of - of dollars on the life of my loan. I will file a complaint with Seterus to waive the fees. I am sure thousands of people are experiencing the same issues with the forced change in mortgage servicers. I think it is underhanded to charge consumers fees on servicer change that was not within my control.

Seterus, Inc. customer in Illinois
Feb 26, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

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