LoanDepot Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

LoanDepot Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

My mortgage company, LoanDepot sent me notice that my taxes were increasing $110.00 per year but my monthly payment would increase $70.00 per month. I 've made several attempts to correct the matter via email and phone. Today, I called and the was placed on-hold to speak to a supervisor but no one has picked up the phone for over 45 minutes. I feel like LoanDepot is intentionally giving me the run around to discourage me from having the matter corrected as a similar tactic was used used previously when they asked that I allow them to analyze the matter and then they would call me back.

LoanDepot customer in California
Feb 20, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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