AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Florida

Between -/-/- and -/-/- I attended a school in - Florida to become a helicopter pilot. The school was named - - - and unfortunately went bankrupt before I was able to obtain any certifications. I was still required to pay the full amount of the loan which was over $80000.00. Not wanting to be responsible for paying such a large amount for training I never received seemed wrong. The students filed a class action using - - and he negotiated a reduced amount that we would owe though the amount was still very large despite never having received the training promised by the school. - - received millions in fees from the student loan company as part of the settlement. I am still paying on this loan and it has become overly burdensome and I still have twenty years of payments to go.

AES/PHEAA customer in Florida
Jan 17, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AES/PHEAAComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AES/PHEAADealing with my lender or servicer82.2%3.9%9.6%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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