TransUnion Credit Reporting Complaint

Credit reporting company's investigation investigation took too long

TransUnion Credit reporting department,

Credit reporting company's investigation Investigation took too long New York

I first sent out my disputes to the - CRAs on - via fax and certified mail the same day. I only sent - letter to TransUnion without " additional information ''. This is the way that everyone sends in their disputes. I received a letter today stating that my original letter was received on -/-/- and " additional information '' was received on -/-/-, therefore they have an additional 15 days and that it will be completed on -/-/- instead of the 30 days mandated by law under FCRA - -. This is unlawful ; I never sent anything other than my - letter with identification. They are not allowed to do this. I know many people who have done the same thing and they did not receive letters as such and I have also consulted an attorney and they said this is against the law. They MUST process within 30 days.

TransUnion customer in New York
Jan 15, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

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