Bank of America Credit Card Complaint

Privacy

Bank of America Credit card department,

Privacy New Jersey

Bank of America shared my financial information with Debt Services companies who within a matter of days sent me letters stating : " we are aware of your current financial situation. '' and offering to restructure my credit card debt. I had contacted Bank of America seeking a reduction of the high APR that kicked in once a 0 % balance transfer offer had expired.

Bank of America customer in New Jersey
Jan 15, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20111/20122/20123/20128/201210/201212/20123/20134/20137/20139/201312/20131/20147/20149/201410/201411/20141/20152/20153/20154/20159/201512/20151/20168/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaPrivacy70.3%10.8%10.8%5.4%2.7%Closed with explanationClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePrivacy0.5%11.4%6.6%3.3%4.3%73.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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