Ditech Financial LLC Mortgage Complaint

Other mortgage Settlement process and costs

Ditech Financial LLC Mortgage department,

Other mortgage Settlement process and costs Kentucky

I submitted a complaint to you about GREENTREE SERVICING on - -, - ( Complaint # - ) regarding several issues of fraud, negligence and or failure to comply with their end of the Deed-In-Lieu agreement I had with them. However, GREENTREE did not respond, a company called DITECH FINANCIAL, LLC responded ( whom I had never heard of ) - they requested more time to respond and you gave them 60 days. Well, since then, I now continue to have problems with this company ( DITECH ) - whom I have never done business with?! For example, NOW they are on my Credit Report (?! ) - with ALL INACCURATE information of ANY account/mortgage I have had. They also sent me a letter dated in - - that did NOT receive until - - citing changes to " my mortgage ''. Well, I signed my property over to GREENTREE thru a Deed-In-Lieu in - ( which Greentree still has not followed through with the written agreement and terms of the CASH for KEYS PROGRAM once I signed the Deed-In-Lieu and I have yet to have that resolved ). So - why is this DITECH sending me letters about a


the information ( - - ) they have on my credit reports and it is still NOT ACCURATE as of TODAY it MUST BE DELETED. The language in the FCRA is very clear, direct and unambiguous ; therefore, I demand this " DITECH FINANCIAL, LLC '' 1./ be held responsible 2./ stop contacting me and 3./ Most Importantly : DELETE the ENTIRE ACCOUNT from ALL of my credit reports. Please know that I also tried to file a formal complaint with the FTC against them, however they state the CFPB handles all of the complaints of this nature. I am also filing a complaint with ( or against ) - for not following through with their end of the Deed-In-Lieu Agreement ( neither the Relocation Assistance and they made me move out more than TWO MONTHS before I was supposed to according to the written and signed agreement ). If DITECH is responding for GREENTREE now, then they should be held responsible for all of the harm and distress that has been done to me. - more thing - I owned that property since - ; the mortgage was sold to - different mortgagors in that period ; each time it was sold, I was sent a letter informing me it was sold and who the new mortgagor would be - however, I have never been told anything other than GREENTREE was my last mortgagor up until I signed it over to them in -. This is the THIRD mortgage company ( in addition to possibly - ) in the short span of only ten years that has harmed me financially, emotionally and mentally! I was a victim of -, - - - and now GREENTREE / DITECH. What is wrong with these - dollar banks doing this to single mothers, working people and honest Americans?!?!?! PLEASE get to the bottom of this and MAKE this company DELETE the account altogether from my credit report IMMEDIATELY. PLEASE. Thank you.

Ditech Financial LLC customer in Kentucky
Jan 05, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

Consumer disputes how Ditech Financial LLC handled their complaint

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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