Bank of America Credit card department,
I paid the amount in full on -/-/15 before payment due date and then they charged interest on -/-/15. When I tried to chat with them all of a sudden they kept acting like they had n't even talked to me and kept trying to start over. IT says right on statement no interest will be charged if paid in full before payment due date. I paid - and then for some reason was charged interest on 3 thousand something for which the statement is suddenly unavailable.
Bank of America customer in North Carolina
Jan 02, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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