Franklin Credit Management Mortgage Complaint

Other mortgage Settlement process and costs

Franklin Credit Management Mortgage department,

Other mortgage Settlement process and costs California

Hi, my name is - - ; i am a widow who semi-retired -. I live in -. The Franklin Credit Management bought out my second mortgage a few years ago when my house was upside down - dropped almost half, and placed a lien on my property. I have been trying to settle this since then, but no avail. It is almost upsetting and frustrating how they kept on telling me to counter offer against their offer of $31000.00 as a final settlement, but never mentioned about the expiration date, which was last - -. Had I known that there was an expiration date on their amount, I am 100 % certain I could have made better decision ~ different approach to make sure this burdensome ordeal would be finalized then. I had to retire from Post Office, so I did not have a regular income like before, so I was trying to see if I could lower the final settlement amount lower than $31000.00 since I had to borrow this money. But to my disappointment and discouragement to the point of anger for their deceitful attitude - never mentioning not even once, something like this before - whenever


my heart desire ; they just sent me 'Notice of Default and Intent to Accelerate ' letter to me. I had filed chapter - in -/-/-, so if someone could explain the top part of this notice ( if you want me to send you the entire pages, I need your email address ) page - where it said, ''To the extent your obligation has been discharged or is subject to the automatic stay in a bankruptcy case, this notice is for informational purposes only and does not constitute a demand for payment or an attempt to collect a debt as your personal obligation ', I would greatly appreciate it since I am totally confused ; they said this debt was excused ; then, they would like to accelerate???. Would you pls do me a big favor to help me settle this with their initial amount for me since they dealt with this dishonesty? I have - different licenses - life and health, property and casualty, Series -, series - ; each ethic class I had taken for these licenses, they emphasized how important it wass to inform your customers with every important factors to help them make a better - right financial decision. Their hiding this fact until after the fact seems to me pretty unethical almost like a criminal act ; consequently, I am appealing this to you to see if you can help. Thank you in advance for your help! TH-! Have a good day/week! Happy - -! Sincerely, -

Franklin Credit Management customer in California
Dec 28, 2015

* Source: CFPB Complaint Database

Franklin Credit Management response to complaint:
Closed with explanation

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