Community Choice Financial, Inc. Payday Loan Complaint

Payday loan Can't contact lender can't contact lender

Community Choice Financial, Inc. Payday loan department,

Payday loan Can't contact lender Can't contact lender Texas

I 'm not sure I selected the correct option, but I would like help in solving the following problem. On - -, 2015, I received an alert from the - credit monitoring service I subscribe to. The notice stated that I had a new hard inquiry on my credit report. I immediately contacted - to dispute the error. The representative I spoke with stated that I needed to contact the creditor Cash Central and that they would need to contact -. When I contacted Cash Central, I was told that I did not have a loan with them, or submit an application, but that a third party provided my information to them. Cash Central put in a request for someone to contact me. During the phone call I explained that I did apply for a loan from Cash Central nor did I give permission for my credit to be pulled. I advised that - has the credit inquiry listed as a hard inquiry on my credit and that I would like it corrected.


in your name. Under the terms of the Fair Credit Reporting Act, Cash Central can obtain credit report information regarding customers when ( 1 ) the credit report information was pulled in connection with a credit transaction involving the customer and a request for an extension of credit, and ( 2 ) Cash Central otherwise had a legitimate business need for the information. Your application was forwarded to us in a manner that permits us to take the steps needed to complete verification of the applicant, including, by way of example, referring to databases containing consumer information and pulling credit reports. If you would like further information on the lead provider in which Cash Central obtained your information, please contact me directly. Sincerely, - - Cash Central - -- I then sent the following response : Good Evening - -, Thanks so much for the quick response, but I 'm not sure I fully understand the response. - listed Cash Central as a hard inquiry on my credit report, but I did not apply for credit from Cash Central or any other company on Saturday, - -. Nor did I give permission for my credit to be pulled by Cash Central and - will not remove the inquiry from my credit report until your company provides me with a letter, or contacts them. Please help!! In addition, what is the name of the lead provider as I would like to contact them as well. Thanks in advance for your response, - - Please help!! Is Cash Central able to pull a hard inquiry of my credit report without my permission. I am in the process of rebuilding my credit and do not wish to have my credit pulled without my permission.

Community Choice Financial, Inc. customer in Texas
Dec 17, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

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