PrimeLending, A PlainsCapital Company Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

PrimeLending, A PlainsCapital Company Mortgage department,

Conventional fixed mortgage Settlement process and costs Colorado

I am with the title company and Prime lending does this on several deals I have had them on the other side more than a handful. As for them working with Title to get CD worked up and making sure that we are balanced they do not we get figures and when we do get figures its a couple of hours before we are to close then we are pending the wire and loan docs to come over. ( buyers and sellers are sitting at the table for hours vs. an hour and half that it normally does. They send out only their lender cd with their fees there are no other fees being disclosed like transfer fees HOA dues etc. This is very frustrating and I have had buyers at the table very frustrated and annoyed at their process. I have attached initial request to prime lending on -/-/2015 requesting CD so we can balance with their net funding and cash to close for buyer. still at this time we still do not have anything from them this closing has been delayed from -/-/2015 to -/-/2015.

PrimeLending, A PlainsCapital Company customer in Colorado
Dec 16, 2015

* Source: CFPB Complaint Database

PrimeLending, A PlainsCapital Company response to complaint:
Closed with explanation

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