Amex Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Amex Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

American Express reported a collection account on my personal credit report even though the collection account is not my personal account. The borrower on the subject American Express account is a corporation which is " - - - - -, - '' and has a corporate tax id # of -. Thus, this corporation, and not me individually, is the borrower. Because I am not personally the borrower the reporting information has no reason to reflect on my personal credit report ( My social security number is - ). The corporation is the borrower, not me, and is a separate and distinct legal entity under Florida and Federal law. ( the corporation is a Florida corporation ). The account number that is being reported that belongs tot he corporation is - - - -. For whatever reason the account number that is reflected on the attached statement is different but notice the amount that is stated on the credit report $30000.00, is the same exact amount as on the attached statement. It is in fact the same account.

Amex customer in Florida
Dec 16, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints3/20127/20129/201210/201211/20121/20133/20134/20135/20139/201310/201311/201312/20132/20143/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20153/20164/20165/20166/20167/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexAccount opening, closing, or management71.2%18.3%8.7%1.0%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints