Encore Capital Group Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Encore Capital Group Debt collection department,

Credit card Communication tactics Frequent or repeated calls Florida

Payment in full was made to the - Bank - - sent payments to MCM - MCM since - 2015 has not returned the overpayment of $350.00 despite repeated calls and attempts on my behalf for them to do so.

Encore Capital Group customer in Florida
Dec 15, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupCommunication tactics46.2%0.1%53.2%0.4%0.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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