Umpqua Holdings Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

Umpqua Holdings Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Washington

I am unable to get statements of account from bank, to validate my payments are actually going to my car purchase. Online statements were frequently unavailable " No accounts found '' and paper statements never get mailed. Bank states they 've got everything set correctly, but I still never get anything. Not even sure of exact loan type as the bank has yet to provide me any paperwork other than an account number.

Umpqua Holdings Corporation customer in Washington
Dec 05, 2015

* Source: CFPB Complaint Database

Umpqua Holdings Corporation response to complaint:
In progress

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