Hyundai Capital America Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

Hyundai Capital America Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Florida

I had a car financed with Hyundai Motor Finance the past six years. I only had four payments left on the car when I was involved in an accident. As a result of my claim I was given a check for $1700.00 and by the time I got my check I only owed about $350.00. I decided not to get the car repaired because I ended up getting a different car. Because Hyundai still had a lien on the car the check from the insurance company was made out to myself and Hyundai. When Hyundai got the check they took out the - I owed them and said they would send me the balance of $1300.00. I asked when I could get the balance they owed me they said they were going to hang onto my check for 30 business days. Can they hold my money for 30 business days?

Hyundai Capital America customer in Florida
Dec 04, 2015

* Source: CFPB Complaint Database

Hyundai Capital America response to complaint:
Closed with explanation

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