U.S. Bancorp Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

U.S. Bancorp Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Arkansas

I attempted to make a $50.00 payment online using a - prepaid gift card in the amount of $100.00. The payment drafted - from my card, bringing the prepaid balance down to zero. I called the customer service line ( - ) and spoke with a customer service representative who told me that I had to have swiped my card -, and that I could n't dispute the charges.

U.S. Bancorp customer in Arkansas
Nov 30, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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