Encore Capital Group Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Georgia

As of -/-/- I have been paying - - - - on an old debt. MY last payment was on -/-/-. When I called - concerned about my balance on -/-/- and again on -/-/- because I owed no more payments.I have been paying on this for 5 years. They refused to see my pay records and did n't want to speak to me and said they sent to the account back to - -. So i called - and they said they have not received any information from central credit services. In the mean time I come in contact with Midland credit Management. This is who central credit service supposedly sent my account to not - ... .another debt collector. I was informed by Midland that they have had my account since -/-/-. I have never heard of this business. Furthermore I have never received not one stitch of paperwork from Midland credit management saying that they had my debt or that I owed any money to them ever. I have my pay record from the very beginning of -/-/- when i started paying central credit services and for the rest of the 5 years that i have been


its very strange that when i called about concern for my account they handed my account to this other company and somehow I have a balance again. I have also been in contact with - from - - and have all that correspondence too. I filed a FTC complaint against -, - and now i want to file a complaint with Midland as I have never heard from this company and there records are incorrect. I will attach - bank statement from every year showing I have always paid -, - and have had no dealings with Midland and my account should be -. If you should need anymore statements please contact me as I have every single one of them on hand and ready to send.

Encore Capital Group customer in Georgia
Nov 11, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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