U.S. Bancorp Credit Card Complaint

Credit card protection / Debt protection

U.S. Bancorp Credit card department,

Credit card protection / Debt protection Colorado

My credit card bank checks were stolen from my mailbox. Someone used one of them and cashed at a bank for $14000.00 not associated to the credit card company that issued the checks. That bank processed it even though they held the check but released it after 7 days. The bank then charged another $440.00 check transaction fee. Total damage $15000.00 in credit card fraud. My credit card company has no feature to block any transactions over 'x ' amount of dollars. It could have been prevented if they had this feature

U.S. Bancorp customer in Colorado
Nov 10, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20123/20126/20127/201210/201212/20121/20134/20136/20137/20138/201310/201312/20131/20143/20145/20146/20148/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20159/201511/20158/201610/201611/201612/20161/20172/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpCredit card protection / Debt protection56.9%17.6%17.6%3.9%3.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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