Bank of America Credit Card Complaint

Application processing delay

Bank of America Credit card department,

Application processing delay Illinois

l received material in the mail for a Bank of America credit card. I dialed - to apply. Gave all my information, was told I was approved. After a week had not received a card so I called -, gave my social security # ( because I didnt have a card # yet ) and was told a letter was mailed the day after I applied. I have not received that either.

Bank of America customer in Illinois
Nov 08, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints2/20123/20128/20129/201210/20129/201311/201312/20133/20145/20146/20147/20142/20153/20154/20156/20158/201511/20154/20168/20169/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaApplication processing delay3.3%70.0%10.0%3.3%6.7%3.3%3.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication processing delay1.5%71.1%5.8%11.2%2.5%7.1%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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