Contract Callers, Inc. Debt Collection Complaint

Contract Callers, Inc. Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Connecticut

I was contacted by letter from Contract Callers, a debt collection agency, regarding a balance I owed to - gas. The balance due was $400.00 The letter was a settlement offer. They offered me to pay $200.00 and my debt would be considered settled in full. I spoke to - - and was assured if I paid the $200.00, I would owe nothing else on this bill. A month after paying I received a collection letter from another agency for the remaining $200.00. - - told me my account was still open for the $200.00 balance. I called Contract Callers and was told that my debt was only settled with them, not with - - - that all that happened by me paying the $200.00 was that I was no longer in collection. My account had not been settled with - - and I still owed that money. They would not send me a copy of the letter I received stating that my account would be settled in full so I could have proof of the exact wording that was used. And I was told that it should have been explained better to me and that the woman I spoke to when I paid should not have told me my I would owe nothing else on this bill.