Real Time Resolutions Debt Collection Complaint

Real Time Resolutions Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect New York

Real Time Resolutions refuses to stop reporting to the Credit Agencies that it is a closed collection account. Every month they report a late payment on an open account, I have tried numerous times to stop this and they refuse. - has even called them with me on the phone to confirm that it is a closed collection account and they then admit that it is a closed collection account. However Real time tells - to send in writing to confirm its a closed account before they will stop. This happens every month. What can I do to stop this false reporting by Real Time Resolution.