Reverse Mortgage Solutions Mortgage Complaint

Reverse mortgage Loan modification,collection,foreclosure

Reverse Mortgage Solutions Mortgage department,

Reverse mortgage Loan modification,collection,foreclosure Florida

On - -, 2015 I received a letter from Reverse Mortgage Solutions , Inc. notifying me that my loan was in serious default due to lender placed flood insurance. I was originally notified of the flood insurance requirement in 2015. I am - years old and live on a fixed income. The amount needed to bring my account out of default is listed on the letter as $6400.00, which will increase. I made several calls to Reverse Mortgage Solutions, Inc to get more information in which I was not able to get in contact with them until weeks after receiving this letter. The representative assigned to my account is - - - Ext. -. I looked through my documents and realized that this amount is extremely high and could have been reduced had the company paid attention to the ELEVATION CERTIFICATE that was made part of my initial response to them upon being charged for lender placed insurance. I had my daughter call to see if she could get information from them and am in jeopardy of losing my home in a matter of days. The representative spoke with me on -/-/2015 to confirm that it was okay for my daughter to speak on my behalf and since then my daughter has not been able to contact them.

Reverse Mortgage Solutions customer in Florida
Nov 02, 2015

* Source: CFPB Complaint Database

Reverse Mortgage Solutions response to complaint:
Closed with explanation

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