Westlake Services, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Westlake Services, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Texas

On - -, 2015, a payoff in the amount of $7500.00. was overnighted to Westlake Financial Services Westlake Financial Services - - - - -, CA -.On - -, 2015 @ -, the payoff was signed for by - at their office. On - -, I reviewed my account to find that the payment has not been applied, at time my account is reflecting - DPD. When speaking with representative, they do not know where the check was applied and why it has not been applied to my account. All of the information was provided, tracking number -, account number, amount, date of receipt and time. When calling to speak with representatives, they advised that they there is nothing they can do, I have to wait for research and posting. My account is approaching - DPD and this will affect my credit. Also, I am possibly in jeopardy of having vehicle repo 'd and another payment being due on the - of the month.

Westlake Services, LLC customer in Texas
Oct 27, 2015

* Source: CFPB Complaint Database

Westlake Services, LLC response to complaint:
Closed with explanation

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