Westlake Services, LLC consumers have reported over 245 official complaints. Out of the 245 consumer complaints against Westlake Services, LLC, 18% were disputed by the consumer (i.e. the consumer was not happy with how Westlake Services, LLC responded to their complaint) and 90% were processed in a timely manner. 3% of consumer complaints against Westlake Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Stop CallsWestlake Services, LLC Consumer Loan managing the loan or lease June 7, 2016 - I obtained a Vehicle loan from West Lake Financial Services for about $4800.00. I had the vehicle in my passion for about 28 days. I was involved in a - in which my insurance company deemed was a total loss. Insurance company only paid about $4400.00 as they determined that was actual value. I had GAP insurance with West Lake Financial and was told it would cover the rest of the loan which it did. On or about - -, 2016 I made a call to Westlake Financial to inquire what my Balance was. I was told over the phone that I had a - balance. For whatever reason West Lake reported a $... |
Westlake Services, LLC Consumer Loan taking out the loan or lease June 5, 2016 - I have been defrauded by Westlake Services , LLC. I have been with them for five years. When I went to get a 2nd car after paying off 1st car, I found out they never reported anything to credit agency 's. I have been fighting with them since then to report 1st car and now my 2nd car. They refuse citing absurd SSI problems " they cant talk about '' They are a predatory lender with uber complaints for same thing. I spent last 8 months trying to please them sending everything they requested over and over. I contacted credit agents and they said its clearly Westlake that is the problem! They have... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay June 4, 2016 - I have a vehicle loan with Westlake Financial Services which is Rate Loan of 27.60 % and a found at the Florida Office - - - web pages that the higher interest in Florida is 18 %.... |
Westlake Services, LLC Consumer Loan charged fees or interest i didn't expect June 4, 2016 - I paid the title loan off in full per the claim from Wilshire Consumer Credit - -, 2016 and now rude and very unprofessional argumentative customer service stating I must pay additional $690.00 to pay in full and get the title back for my truck, I have made several attempts to contact the supervisor however she never returns my call or respond to my letters. I paid the loan back in full $6200.00 and just want my title free and clear.... |
Westlake Services, LLC Consumer Loan managing the loan or lease May 31, 2016 - Westlake Financial Inc. account # - is an old car from I believe 2012 that was repo 'd. Westlake on my credit report is showing that is is charged off and this car has not been in my possession for at least 4 years now. However, after applying for a mortgage, we noticed that Westlake has been reporting late payments several times through out the last 4 years and then the last 7 months in a row they have reporting a late payment even though this truck has not been in my possession for many years. My understanding is that when something charges off, that means the company decided to charge it... |
Westlake Services, LLC Consumer Loan managing the loan or lease May 28, 2016 - Westlake Financial Services repossessed my vehicle after being late despite the fact that I set up a payment plan with them. After I paid their requested amount to redeem my vehicle they slapped me with repossession fees twice that doubled the remaining loan amount I had left to pay. They refused to give me a breakdown of what those fees entailed and if I had been charged twice for - repo. They were so mean to me saying " you got yourself into this so just pay what we bill you ''. Despite the fact that they treated me like a criminal or savage for falling on hard times, I still manage to pa... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay May 25, 2016 - ON - - - WESTLAKE FINANCIAL REPOSSESSED MY - TOYOTA CAMRY. I WAS ONLY ONE PAYMENT BEHIND OF $350.00. MY WALLET ALONG WITH MY BANK CARDS, LICENSE, CASH, CLOTHES AND OTHER PERSONAL ITEMS WAS I N THE VEHICLE. THEY ( WLF ) TOLD ME THAT I HAD TO PAY $50.00 TO RETRIEVE MY VALUABLES. I HAVE TRIED TO TALK TO THESE RUDE AND UNPROFESSIONAL REPRESENTATIVES TO RESOLVE THIS MATTER. THE LAST PAYMENT I MADE WAS ON - - -. PRIOR TO THAT IT WAS - - -. I SPOKE WITH AN REPRESENTATIVE ON - - -. I WAS INFORMING THIS COMPANY OF NEW EMPLOYMENT AND TRIED TO E-PLAIN THAT I HAD... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay May 17, 2016 - I received a title loan on - - of $2200.00. The title agency charged me an extra $3600.00 for acquiring the loan. The loan also- had an interest rate of 118.28 %. I made over - payments of $380.00. I had to file for bankruptcy due to my husband passing away and my financial status. The bankruptcy was filed on - - and discharged on - -, -. The title loan agency was placed under the bankruptcy. Despite the closed out bankruptcy I continued to pay the agency. I became two months behind on - - and the agency came to my place of work and took my car. My son offe... |
Westlake Services, LLC Consumer Loan taking out the loan or lease May 13, 2016 - The following is a complaint I would like to submit regarding an account with Westlake Financial services. I had an active account from -/-/- through -/-/-. On -/-/-, I came across an article by the Consumer Financial protection Bureau in which they state that Westlake Services , LLC had used illegal practices that violated the Fair Debt Collection Practices Act, the Truth in Lending Act, and the Dodd-Frank Wall Street Reform and Consumer Financial Protection Act during the period of - - and - -. I myself had an account with this company. By the way, I wa... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay May 12, 2016 - My car company charged off my car loan because at the end of my loan I still owed money due to a few deferments during the loan. I contacted them to see if i could continue to pay my monthly payments until it was paid if full and I was told NO, I had to pay the balance in full. I could not afford it so they charged it off. I had a - % payment history with my loan. I then talked to someone who said my car is out for repossession. My family gave me a loan and I made a - - payment of $1800.00 which paid my loan in full. I still had late fees and interest fees of $940.00 left. I calle... |
Westlake Services, LLC Consumer Loan managing the loan or lease April 28, 2016 - I took out a title loan on my car. As of -/-/2016 it was paid off ( I had a $0.00 balance ) but during the course of the loan the car had been repossessed for 'nonpayment ', but it was in error and they agreed to waive the reposession expense. I asked for my title once the loan had been paid off, but they claimed I still owed this repossession expense that they had agreed to waive. So I filed a complaint with that company and NOW they claim I owe over $1000.00 past due and they have changed teh 'repossession expense ' from over $500.00 to $160.00. I do n't know what they are tryi... |
Westlake Services, LLC Consumer Loan managing the loan or lease April 28, 2016 - Westlake Financial is reporting that I owe their company for a vehicle that I never purchased. Westlake is reporting inaccurate information on my credit report and I want it removed immediately! I have sent this company several debt validation letters via certified mail and regular mail and I have not received or heard anything from them. I have never purchased anything through this company and I do not owe them anything. ... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay April 9, 2016 - Hi there my name is - I have a loan with Westlake Financial Services, they have been contacting my father to get information and payment from him for my vehicle loan which I am on alone, no one else is or ever has been on there with me. They called me 45 days past due saying my car was up for repo unless I payed the - in full. Just needing clarification of this is right? It does n't seem secure that they are talking to someone who is not on my loan who I do n't feel should be involved in anyway. Please give me advice here. Thank you. ... |
Westlake Services, LLC Consumer Loan managing the loan or lease April 6, 2016 - WestLake Financial is a predatory high interest lender and they approved our loan initially. After approval, they claimed that the first payment was late so we have to return the loan back in Full with their additional Processing Fee. We contested the processing fee but they wo n't budge and threatened to file a lawsuit and even started sending us legal notices in certified mail. We return the loan along with the processing fee. In the mean time, there were 2 monthly payments that were made. When we asked for those Monthly payments to be returned, they flatly refused claiming that they do n't ... |
Westlake Services, LLC Consumer Loan received a loan i didn't apply for April 2, 2016 - An account was opened in my name that does not belong to me. Westlake Financial Services continues to try to collect a debt that does not belong to me, and they are continuing to report it on my credit file when they have been told that the debt was as a result of identity theft/identity fraud. I have contacted this company and told them verbally, by email, and by fax that this is not my account and that they were reporting it against the wrong person. Westlake Financial Services has refused to respond to me, and they continue to report this fraudulent information to the credit bureau. I have ... |
Westlake Services, LLC Consumer Loan managing the loan or lease March 31, 2016 - Hi, I fanancing a car since last year for - and up less than - I paid - amount -/-/- till now my account balance is - I thought this is just stole people money West Lake Financial services - that 's a scam bank no good if anyone has to finance a car do n't go with that scam bank ... |
Westlake Services, LLC Consumer Loan taking out the loan or lease March 27, 2016 - While buying a used vehicle for about $8500.00 with a $500.00 trade in and no money down the dealer came up with a contract financing with Westlake financial services. After they took my old vehicle and fixing a few thing on my new - the salesman has me sign the financial paperwork that I agreed to as far as 9.9 % interest rate. As I looked through the paperwork I see a $1500.00 banking fee added on to the loan total which ended up around $12000.00. I asked the salesman what it was and he answered it was normal. I did not like it at the time but I was in a position where it was to l... |
Westlake Services, LLC Consumer Loan payment to acct not credited March 20, 2016 - we took a title loan from wilshire consumer credit, I cant even tell you the exact date because I still have not recieved my loan documents, but it was in - - never recieved my loan papers have asked many times. i have made my payments on time every month and then they sent me a bill saying im 79 days late and my car is going to be repoed. when I make the payment my pay off balance keeps getting bigger. how can they people do this, they were fined in -/-/- for the same stuff, and now there doing the same fraud practices again. this place needs to be shut down. i make my payments to ... |
Westlake Services, LLC Consumer Loan managing the loan or lease March 17, 2016 - I set up a automatic payment with west lake financial for -/-/16, for some reason my bank had a block on payment to this company, so when i saw that the payment was return by west lake i called them up and paid over the phone, i was given a confirmation number and was told my next payment was due on -/-/2016, however i have been receiving phone calls a couple times a day via a automatic dialer, and they say i am late on my payment. i then explain the situation and give them the confirmation number they then say they will notated the problem and i should not get another phone call, ... |
Westlake Services, LLC Consumer Loan managing the loan or lease March 17, 2016 - Westlake Financial is reporting to the credit buraeu that I am deliquent on my vehicle which I have not had since - - 2016. They refuse to help me in any way. They will not send ne copies of letters they have sent. They recieved a check from company i traded vehicle in at and failed to process check in a timely manner and are still reporting I am deliquent on account when I am not! ... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay March 16, 2016 - West Lake Financial.. This is definately the worst company that I ever came across. I finaced a car back in - -. They repossessed my car for being 31 days late in - -. I agreed to 24 months with the car payment, I was scheduled to be done paying for the car in - - due to the company adding insurance to the account. West Lake, never called me and informed me of any repossession order. When they picked up my car I was unaware I had to call the police department because I thought my car was stolen, they informed me of the reposession. All of my items were in the car, it took 3 d... |
Westlake Services, LLC Consumer Loan taking out the loan or lease March 14, 2016 - i have an auto loan through westlake financial services since -/-/- i have been called numerous times for late payments in -/-/- and -/-/- by the - fake caller id tactics aswell as have been threatened with legal criminal charges. -/-/- they disclosed my personal information and loan pay off to a woman i used to date named - fawcett. they refused to talk to me about it back then and informed me that they dont actually record phone calls and they refused to play the call or even acknowledge that they did anything wrong. in -/-/- i was contacted by westlake financi... |
Westlake Services, LLC Consumer Loan managing the loan or lease March 10, 2016 - IN RE : Westlake Financial Services - Inc. Complaint # : i Dear Investigating Officer, I am writing this letter as a follow-up to complaint #, filed on -, with the Consumer Financial Protection Bureau. I am also filing concurrent complaints with the Arizona -, the Arizona Department -, the - - - - -, and the Arizona Department - - -. In addition, I will be filing complaints with -, the Justice Department, and the Comptroller of the Currency. I have specific complaints about Westlake in the handling of financing for my vehicle, a - Ford Mustang that w... |
Westlake Services, LLC Consumer Loan managing the loan or lease February 29, 2016 - Auto loan -, 2012 for $8400.00 Paid over $11000.00. Requested full verification and requested explained how the added interest fees or other charges due that not agree or not permitted by law. Requested & they would not respond. ... |
Westlake Services, LLC Consumer Loan managing the loan or lease February 9, 2016 - I did a car title loan with Whilshire Credit, which I think is Westlake financial, each month they when I got the loan they paid off another loan telling me thjere loan was better well he lied it was much worse. Each moth they call me from - companies but after 5 days I never receive a written notice. Even Though the money is coming out of my bank account. So every month I late, they call multiple members of my family harassing them and call me. They do n't bring my account current like they promised when I set up the authorization. Its bad enough that I have to pay $9300.00 over 3 years ... |
Westlake Services, LLC Consumer Loan managing the loan or lease February 8, 2016 - This company has call my cell phone and house every hour for long period of times. Sometimes the calls comes in every 1/2 hour or even a few minutes apart, all day long. I had paid this company and I am current at point. However, they are trying to throw out more fees and make me make more payments then I should. The customer service people are rude and nasty. They are mad with me because I will not give them any more bank information and provide them any more bank authorization to my account. However, I been making payments automatic with my bank account. This company has taken money from my ... |
Westlake Services, LLC Consumer Loan managing the loan or lease January 28, 2016 - contacted after business hours, left harassing voice mails, customer rep cursed and swore at me. Customer rep said we were going to jail. customer rep left a voicemail and did not identify who they were ... this is an ongoing issue with the company ... Westlake financial .... charges for fees that are illegal in my state. and clearly is listed as states that are not allowed to be charged fees ... purposely bounces my checks thru their system so that they do n't process to put me behind on my payment. ... |
Westlake Services, LLC Consumer Loan managing the loan or lease January 28, 2016 - . I was told by - - not disclose anything issue to Westlake Financial when i purchased the car. The following day, the car was n't working properly. 2. My car has not worked at all since - -, - - I purchased the car on - -, -. 3. Westlake Financial knowing knew thereafter about the problems as I disclosed to Westlake. They said, there was nothing they can do. 4. In - - and in - -, they promised to forgive the months and offered to put the payments in the rears. I just found out, they reported those payments late and have not forgave the payments, Inste... |
Westlake Services, LLC Consumer Loan shopping for a loan or lease January 23, 2016 - purchased a - from -, -, pa .- owner.from day one car had issues then found out the frame was completely rusted took it back to dealer, he took to his mechanic to fix which was never done four months still not done.but the police shut dealer down for racketerring and fraud which my car was involved in inspection sticker and emission sticker passed the jeep all under investigation by state police amongst other things list goes on, the mechanic has been leading me on four months now - owner not paying the mechanic to fix car since he was shut down, i have been stuck four months no... |
Westlake Services, LLC Consumer Loan problems when you are unable to pay January 23, 2016 - Good Day, I am going through A horrific time with Westlake Financial Services. I finished my - - - - in - in -. I signed a loan with Westlake Financial from the dealership where I bought my - Ford Thunderbird. I have been getting hassled ever since, Westlake Financial has recently repossessed my vehicle which I have struggled to go back and forth to work in recent days. For the past four years I have received harassing calls from them and although I have many late payments, I have come upon my final payment of $780.00 finally! after the repossession, they tell me that I ... |
Westlake Services, LLC Consumer Loan taking out the loan or lease January 19, 2016 - . - - 2015 I took in my $57000.00 - to - and traded it in for a $22000.00 - and $13000.00 cash to my understanding unbeknown to me a contract to Westlake financial my car get impounded Westlake pick the car up inform them that they stole my car from the police impound and I had no idea who they were they made me to pay them $23.00 to make a long story short they charge me repo fees for my first payment was due for a contract that I did n't even know I had before it was all over the charge me 19 times for repose and my car was never even repo - I paid $22000.00 an ex... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 31, 2015 - On -, I filed an dispute with Westlake Financial Service via certified mail return receipt requested. Westlake Returned the certified mail receipt with a stamped signature by - -. In my dispute, I advised Westlake Financial Service to provide copy of contract with my authentic signature that started the alleged debt for an auto loan. More importantly, I advised Westlake Financial Service to provide the above-mentioned document within 15 days of receipt of my dispute. As Westlake Financial Service are aware, if the document requested is not available, the disputed item must be removed ... |
Westlake Services, LLC Consumer Loan managing the loan or lease December 29, 2015 - Vehicle was paid off and refund due. Company refuse refund money for 21 working days even thought transaction have been complete, refuse to pay interest on money held doing this period. ... |
Westlake Services, LLC Consumer Loan managing the loan or lease December 22, 2015 - Now, we have been the victim of financial mismanagement by an auto finance company ; Westlake Financial - - -, who financed an automobile purchased for our - - - daughter upon her recent graduation from - high school which amounted to approximately - with a down payment of - plus costs. About a month after making the first payment she was rear-ended in a - car accident which subsequently went to arbitration determining that another driver covered by - - was determined to be at fault. Our - insurance had her and the car covered, which insurer paid Westlake... |
Westlake Services, LLC Consumer Loan managing the loan or lease December 17, 2015 - I have had my loan with Westlake financial for 26 months, however on my credit reports they have only reviewed - payments. This is effecting my ability to get a home loan and also my credit score, a home loan requires atleast 12 months of review to be considered an active line. ... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 8, 2015 - My name is - - - - ive had my - Hyundai sonata for three years now and the price of the car was - dollars but they told my - - told me after two years I could trade it in for something better I went the a - dealership to trade to get a better year car they told me when they pulled my credit report that it did not show I had a car loan but showed that they car is paid off but ive been making car payments on this car. I finance company was auto credit but now it is - financial I cant understand why the interest rate is so high and how come it 's not on my credit and... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 5, 2015 - I applied for a secured title loan at a web site called " - '', on -/-/2015. After submitting my information the web site stated that I qualified for a loan for $5000.00 secured by the title to my -Porsche Boxster. The loan site indicated I would receive a loan for $5000.00 at 7 % interest rate. I was quite happy about this as my wife and I had just moved from -, - to -, -, and we were in need of funds. After I had completed all of the information online, I received a check for $5000.00. We signed over the title to my car and only then received our initial bill which ... |
Westlake Services, LLC Consumer Loan managing the loan or lease December 2, 2015 - To whom it may concernI 'm writing you today about my horrific treatment by Westlake financial services, I purchased a - Mitsubishi endeavor at a dealer - - -. in - - in - 2015. I put done $5000.00 on a $7000.00 car, but for some reason Westlake just sent me a bill for over $8000.00 not sure where they get that number from. On - - my car was repossessed because I was behind on payments due to me being furloughed from my job with the state of -. I paid off the outstanding balance within 72 hours and wanted to get my car back. I was told by Westlake customer ... |
Westlake Services, LLC Consumer Loan managing the line of credit December 2, 2015 - I purchased a - Mitsubishi Montero -/-/-. It was financed through West Lake Financial - - - # - - -, CA -. I found out -/-/- that they were not reporting to the bureau. I called to correct this problem, I was told by West Lake staff that they did not have my social security number. I sent the necessary information, which was requested by West Lake in order for them to begin reporting. I called -/-/- because I was informed by the credit repair company that I was working with at the time that West Lake was still not reporting, mind you I have been in good s... |
Westlake Services, LLC Consumer Loan taking out the loan or lease November 25, 2015 - I initially was approved for financing with - by Westlake Financial. -/-/-Before being paid in full I would receive late night phone calls, from block numbers it would be a westlake rep being rude, laughing and then they would hang up. Westlake would act as if they didnt receive payments that I made. So in -/-/- I paid my car off. Never received title. Then on -/-/- I went to go view a home I wanted to buy. I arrived at the home and entered. No more than 10 min had passed. I saw a tow truck backing up to my car. I ran outside and asked the guy what was he doing as I was gett... |
Westlake Services, LLC Consumer loan problems when you are unable to pay November 23, 2015 - In - 2014, they repoed my vehicle - upon them receiving the next day $1800.00 - ( more than what was owed ) they INCLUDED all the necessary fees affiliated with the REPO charges. Thereafter, a full and final payment of $460.00 was mailed to Westlake to pay the remaining balance OFF IN FULL. ( check cashed ) A couple of months passed and I called to follow up on the title being mailed to me. I was informed that I had incurred additional charges of $140.00 for the remaining of the repo bill. I was furious - because I knew they were being very dishonest. In no way would they have rele... |
Westlake Services, LLC Consumer loan managing the loan or lease November 18, 2015 - Westlake has not been responsive to my requests since - so that I may get current tags on my vehicle. I have made - calls since - asking for assistance and continue to be told it will take various amounts of time for them to get ( sometimes 24 hours, sometimes 2 weeks ). I moved -/-/-. -/-/- I went to - get - driver 's license and new tags for my car. I was advised that I need to have my finance company request the memo title -, and have them send it -. My temporary - tags expired on - and I am no longer permitted to drive it until Westlake Financial submit... |
Westlake Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt November 14, 2015 - I have mailed a validation letter requesting that they explain and show me how they calculated what you say I owe. I mailed this letter on - -, 2015. It has been more than thirty days and have yet to receive proper validation information on this account. They continue to report this account on my credit report however I am trying to understand why they claim I owe this debt ... |
Westlake Services, LLC Consumer loan managing the loan or lease November 12, 2015 - I took a title loan out with Wilshire Consumer Credit, an extremely high interest, short term loan, for about $2600.00. The terms were 10 % per month. I intended to only have to make one payment before paying them off but I ended up making two, -/-/- & -/-/- but then I had the funds to pay off the loan -/-/-. Because I had to wait for a check to clear I called in to provide my account information on - -, I was given a payoff amount, was told that the funds would be removed in the next day or two and my pink slip would be returned in about 5 to 7 days. on - - I star... |
Westlake Services, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 10, 2015 - An account was opened in my name that does not belong to me. Westlake Financial Services continues to try to collect a debt that does not belong to me, and they are continuing to report it on my credit file when they have been told that the debt was as a result of identity theft/identity fraud. I have contacted this company and told them verbally, by email, and by certified letter with return receipt that this is not may account and that they were reporting it against the wrong person. Westlake Financial Services has refused to respond to me, and they continue to report this fraudulent informa... |
Westlake Services, LLC Consumer loan problems when you are unable to pay November 4, 2015 - I was contacted by Westlake Financial Services in -, - for an Amendment To Retail Installment Contract agreement. The terms were accepted in - -, -. I keep my part of the agreement and made all of the payments. But Westlake never issued an Cerificate of Title for my - - Focus - - Sedan -. The last payment was made in - of - and the payment was accepted. I received a notice from Westlake Financial Services in - stating that I owed them $2300.00 for the balance of the loan. I spoke with a - - - a manager of Westlake Financial Services asking him ... |
Westlake Services, LLC Consumer loan charged fees or interest i didn't expect November 3, 2015 - I bought a truck advertised at $6400.00 on -/-/2015. I gave a $1500.00 down payment which left a balance of $4900.00. I received the loan payments breakdown of $350.00 per month for 37 months. That is a total of $12000.00 plus the initial $1500.00 deposit. So I am financing $4900.00 to pay back $12000.00? Furthermore, I did not get to drive the truck until the A/C was repaired as advertised. The car is not street legal as there are broken taillights which they promised to repair and the tag lights are also inoperable. I did not receive the truck until -/-/2015 with the pape... |
Westlake Services, LLC Consumer loan taking out the loan or lease October 30, 2015 - i got a auto tital loan to buy a new transmission for my truck. i paid WCC blindly on the for over 14 months ..thinking it was also going to help my credit as they told me it would..but i found out they only gave me $300.00 credit toward the principle ... after over a year of paying $200.00 per-month. i tried to get mediation with the consumer affairs office in - - with - -, at -. Her e-mail is : --. - -, Mediator Department of Consumer and Business Affairs ( - ) -- had a conversation with the manager at WCC : - -WCC Servicing Supervisor, W... |
Westlake Services, LLC Consumer loan problems when you are unable to pay October 29, 2015 - well - they gave me some insurance on the car told me it was all the life of a long for $800.00 but in 6 months it was cancelled because that 's all I went for and they told me that I can get license plates and everything with that when I got it so I stop paying for my own insurance because this insurance and they told me a lie I could n't get plates with this because it 's not in - that 's $800.00 they still have any pain the long should be paid off they still coming at me so I need help because the car is paid off they called third parties on me they did a whole lot of stuff today ... |
Westlake Services, LLC Consumer loan problems when you are unable to pay October 27, 2015 - On - -, 2015, a payoff in the amount of $7500.00. was overnighted to Westlake Financial Services Westlake Financial Services - - - - -, CA -.On - -, 2015 @ -, the payoff was signed for by - at their office. On - -, I reviewed my account to find that the payment has not been applied, at time my account is reflecting - DPD. When speaking with representative, they do not know where the check was applied and why it has not been applied to my account. All of the information was provided, tracking number -, account number, amount, date of receipt and... |
Westlake Services, LLC Consumer loan managing the loan or lease October 27, 2015 - I have been l financing a vehicle from Westlake financial for 2 years now. Anytime I contact the company the representatives are always very rude and handle me very rough. For the most part I paid on my car on time until this second year where things have not been so good. They have also done things such as mislead me in regards to fees associated with my account. I asked to have a due date change to assist me with on time payments and they have refused. I have also explain times of hardship and they do not care. I have asked them if I could make partial payments to pay half of my payment each... |
Westlake Services, LLC Consumer loan managing the loan or lease October 24, 2015 - westlake auto finace did loans with them as an agent they then canceled my contract 4 years ago they then funelled my coustmers to other stores now there comming back 4 years latter saying i have - in buy backs my contract said i was on first payment recourse all of these - coustmers made - to - payments they harrassed them called there niebors family freinds anybody nothing the truth im - years old retired - ive tried to reson with them but there atty said it more fun to go threw court there using corprate money to exort money also they have to give these - people setllme... |
Westlake Services, LLC Consumer loan problems when you are unable to pay October 11, 2015 - I borrowed $2700.00 on a title loan from Wilshire Consumer Credit -/-/-, and added an additional $500.00 -/-/- for a total of $3200.00. I 've been making $200.00 payments throughout. I 'm approaching $6000.00 now and my balance is still over $3000.00. I 've recently learned that Wilshire was found guilty of unfair and illegal loan practices. I knew something was wrong with their practices but thought I was just stuck. I would very much appreciate your help in this regard. ... |
Westlake Services, LLC Consumer loan problems when you are unable to pay October 10, 2015 - I am behind in my car payments due to unforseen personal circumstances. I had established a good standing with Wilshire up to the point of my default and and often paid early. I refinanced an existing loan only to have payment due in just 10 days. I have spoken to Wilshire several times about my inability to pay at this time and tried to work with them. Upon day 30 of my delinquency, they sent a repo man out to repossess my car and continue to call at all times of the day from various numbers. I tried to settle one month with the repo man but he was abusive and would not accept since I was a f... |
Westlake Services, LLC Consumer Loan managing the loan or lease October 6, 2015 - I am a current customer of Westlake Financial Services. I have experienced excessive harassment from them concerning payments. The most recent harassment and threats occurred in - -. Here are - examples of the issues with this company. First, I purchased a - CHEVROLET SILVERADO from - Auto Sales in -, - in -/-/-. The loan transferred to Westlake Financial Services, after the sale. I called - after a year of on time payments to inquire about dropping this excessive interest rate of 26 %. At that point, it was explained that they do not refinance vehicles over 10 ... |
Westlake Services, LLC Consumer loan taking out the loan or lease September 28, 2015 - Pulled credit report without permission ... |
Westlake Services, LLC Consumer loan taking out the loan or lease September 26, 2015 - I started a contract with Westlake Financial Services on -/-/2013. Since then they have made my life so hard. I decided to buy a car to build credit but little did I know I was making the worst decision to finance with them. They have not reported or even tried to pull my credit report since then. I 'm constantly on the phone with them sending them whatever they need, copies of my ID my social security card everything but they do n't seem to care about it. Everytime I call them I speak to a supervisor to see what 's really wrong but all they tell me is We ca n't disclose information to y... |
Westlake Services, LLC Consumer loan managing the loan or lease September 25, 2015 - In the -/-/- I totaled my vehicle. It was so upsetting I had to scramble to get another so I could get to work. I had a long bought of unemployment before that and a little - girl to take care of my. Transportation and Job are very important to me. You would assume that a tragedy like this is something you would experience once in a lifetime if ever but that is not the way WestLake treated me through this process at all. First off my original loan was with - -. Despite my unemployment, I never missed any payments for either company. The communication was poor with - and worse ... |
Westlake Services, LLC Consumer loan managing the loan or lease September 16, 2015 - I filed a complaint against -, they called me and told me that they had pulled my credit report an were collecting for Westlake Financial ( complaint number - ), who I do n't have a contract with or have n't herd from in almost a year. You wrote me back and said the company was getting together paperwork and would respond in 60 days. Yesterday, I got a letter from them with a contract for another company, and they are still trying to collection. I am continuing my dispute with them. I am using this way to contact you because Ica n't log in and the phone number in your email does n't work... |
Westlake Services, LLC Consumer loan managing the loan or lease August 28, 2015 - - - - - - -, Alabama -I am a victim of ID theft and this finance company tells me the account number but refuses to remove it from me I have never purchased or signed for any auto financed through Westlake Finacialtheir number is -According to the lady my account number is -she would not even tell me who or where this came from please help me to get this off my credit ... |