Barclays Credit Card Complaint

Customer service / Customer relations

Barclays Credit card department,

Customer service / Customer relations Pennsylvania

I filed an complaint with Barclays bank of - on -/-/2015, I advised Barclays that, Title 15 U.S.C. 1681s-2, Responsibilities of furnishers of information to consumer reporting agencies, '' mandates the reporting of only accurate, verifiable information. Put another way, the FCRA requires that all items on my credit report must be verifiable, accurate and complete. In this regard, I hereby requested a copy of the original contract, signed by me, that began this alleged debt. This copy must contain my authentic signature, and must be mailed to the address provided below. As I am sure Barclays are aware, if the documentation requested above is not available, the disputed item must be removed from my credit report, otherwise Barclays company will be in violation of the FCRA. Unless the original, signed contract is provided to me within 10 days of your receipt of this letter, I will be forced to assume that Barclays are intent on failing to comply with the law. In this case, the item must be removed from my credit report. If Barclays fail to respond in writing, signed by hand, in a timely manner, I will assume that Barclays are in error and this matter will be challenged. As Baclays further know, this notice has the same effect as a dispute of the accuracy of the alleged debt and Barclays claims. This notice is an attempt to collect evidence of your noncompliance in case further action is required. It is not a statement, election or waiver of status. If you fail to comply within 15 days from the dispute dated -/-/2015, I will file a complaint with the CFPB, as well as the -. As of today -/-/2015, Barclays have not provided the contract with my authentic signature that begun this alleged debt. The allotted time for dispute pursuant to the FCRA has expired and the tradeline is currently reporting on the CRA

Barclays customer in Pennsylvania
Oct 20, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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