Encore Capital Group Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Oregon

I called to see how much money was in my bank and found it was garnished by Asset Acceptance. They claim I owe on a debt that I already paid to - -, attorney in Oregon. I paid this off -/-/-. Apparently there was a judgment for this paid off debt -/-/-. I called - 's office and they sent all the paperwork to Asset acceptance, who just garnished my checking account. I originally called - in -/-/- to see if I was making my last payment when I was told the account was transferred back to Asset Acceptance and was given the number. I called to make sure that was my last payment and was told I was not showing as owing anymore. Fast forward to today, I had - garnished from my bank account and I am told I had a judgment and I still owe the full amount. My husband had to deal with this same company last year when they called everyone in the family and claimed to be a law firm ready to take our home, harassed the family and his work, for a debt he already paid. He got the money they took back but it took a month. How are they still in business and how can I fight this? I had no notice, nor contact with this company, so how are they able to garnish my account for something I do not owe? Please help!! How do I stop this. I talked to the attorneys doing the garnishment and notified - 's office, but they said they sent all the copies to asset acceptance.

Encore Capital Group customer in Oregon
Oct 19, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Consumer disputes how Encore Capital Group handled their complaint

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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