NPS GROUP Debt Collection Complaint

Payday loan Communication tactics threatened to take legal action

NPS GROUP Debt collection department,

Payday loan Communication tactics Threatened to take legal action Ohio

Continued to call even though I asked several times that they stop phone communication with me and mail the information to me. The person on the phone said they do n't mail information. Then they told me I could be taken to court, but when they found out I am on - they said civil action would be taken. I have - with - and each time they call they exasperated my -.

NPS GROUP customer in Ohio
Oct 19, 2015

* Source: CFPB Complaint Database

NPS GROUP response to complaint:
Untimely response

Created with Highcharts 4.2.3NPS GROUPComplaint HistoryComplaints2/201510/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NPS GROUPCommunication tactics100.0%Untimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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