NPS GROUP consumers have reported over 13 official complaints. Out of the 13 consumer complaints against NPS GROUP, 0% were disputed by the consumer (i.e. the consumer was not happy with how NPS GROUP responded to their complaint) and 23% were processed in a timely manner. 0% of consumer complaints against NPS GROUP resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 3 | 0% |
| Cont'd attempts collect debt not owed | 3 | 0% |
| Taking/threatening an illegal action | 3 | 0% |
| False statements or representation | 2 | 0% |
| Improper contact or sharing of info | 1 | 0% |
| Can't contact lender | 1 | 0% |
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File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsNPS GROUP Payday loan can't contact lender can't contact lender April 29, 2016 - I have used this service in the past, it 's been at least over 3 years since I have used a payday loan and all of my loans were paid in FULL by the due dates. I have not been delinquent on any of my accounts. I have NO outstanding payday loans and have not for many years. My father, my sister, my daughter and myself, have been receiving 2-4 harrassing calls PER DAY from NPS. Its a recording that gives a claim number. When I call, the reps are very short, rude, and if asked any pressing questions, will simply hang up on you. They give me a dollar amount I am supposedly delinquent on, but will n... |
NPS GROUP Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 29, 2015 - NPS, - - -, continues to contact my cell phone. I have spoken with them once, whereas they refused to provide me with any information about who they were collecting for, but told me if I did n't send them $4000.00, I would be served with papers the following day. They would not verify the name of the credit or provide me with any information that this was a valid debt. I sent them a letter asking them to verify the debt and also to cease communications with me and anyone associated with me. I have not received verification of the debt and they have continued to call. Today, they cal... |
NPS GROUP Debt collection communication tactics frequent or repeated calls October 21, 2015 - I am getting repeated calls from -. The message left on my voice mail is a recorded message from " NPS ''. They have never identified who they are, who they are representing, and the nature of the call. If I owe a debt, I want something in WRITING that states who they are, who they are collecting for, and the nature of the debt. I do n't think that 's too much to ask. I will NOT give ANY personal information over the phone until I have all of this information in writing because I do n't know who they are. They can not expect me to give out personal information over the phone without proof o... |
NPS GROUP Debt collection communication tactics threatened to take legal action October 19, 2015 - Continued to call even though I asked several times that they stop phone communication with me and mail the information to me. The person on the phone said they do n't mail information. Then they told me I could be taken to court, but when they found out I am on - they said civil action would be taken. I have - with - and each time they call they exasperated my -. ... |
NPS GROUP Debt collection taking/threatening an illegal action threatened to sue on too old debt June 15, 2015 - Man named - - from the legal outsourcing department '' calls from # -. Stating its in my best interest to call back, he has faxed my employer preliminary wage garnishment forms and spoke briefly with my supervisor ... If I do n't respond to item number -, so they can obtain an official statement from me, they will report back to their client to initiate legal proceedings. Number to contact is -. Stated in another message that there are - complaints stemming from my checking account. Their office has been retained to review and prepare this file for litigation against my name... |