Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
New York Community Bank Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Michigan
First servicer went bankrupt, FDIC supposedly gave my mortgage to new service. I have asked numerous times in writing to verify if I owe any debt and to who. New servicer claims they are a creditor, however they sent me documents that I believe are not true. The allonges are very confusing. I do n't believe my payments are going to the right person.
New York Community Bank customer in Michigan
Oct 13, 2015
* Source: CFPB Complaint Database
New York Community Bank response to complaint:
Closed with explanation
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