Navy FCU Credit Card Complaint

Navy FCU Credit card department,

APR or interest rate Tennessee

I had a credit card with Navy Federal Credit Union, -. - -, -, VA -. We tried to pay off the Credit Card, but they had increased my percent to 18 % so that my yearly interest interest -/-/- was $860.00. I had to take out another loan at 3.14 % to pay off Navy Federal as I was never going to make Navy Federal schedule. My family had medical due -/-/- which we managed to pay off but at the expense of missing a few monthly payments to Navy Fed. I asked Navy Fed. to reduce my interest, but they refused. I felt that as a - Veteran they would oblige a lower rate after I asked. They did not. My account with them has since been closed as of - -. I am filing this complaint because I believed that Navy Federal could have reduced my 18 % to a more manageable rate as I was in troubled financial times.