Conventional fixed mortgage Loan servicing, payments, escrow account
SunTrust Bank Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Florida
I make multiple payments towards my monthly mortgage balance. The payments are not applied to my mortgage at the time of payment but are held in a ledger account until the entire minimum is received. I believe this practice is wrong and does n't benefit me the mortgage holder.
SunTrust Bank customer in Florida
Oct 04, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
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