Bank of America Credit Card Complaint

Privacy

Bank of America Credit card department,

Privacy California

CFBPI have - Bank of America Credit cards linked to my checking account. In -/-/- Bank of America ( I will use BofA as abbreviation ) sent me aLetter stating that I filed for Bankruptcy and they closed my accounts. I never filed BK and had no intention to file. I called them and disputed this and Bof A reopened my accounts around -/-/-. -/-/- BofA started auto dialing and text messaging me. I sent them a letter to stop doing this as it makes me have charges. They continued anyways. I also filed a privacy request with BofA to not share my information. BofA shared my personal credit information with their affiliates anyways. BofA has run my credit report - times since -/-/- a couple were on the same day. I did not give Bank of America any authorization to make credit requests on my behalf. Around -/-/- Bof A closed my accounts again. I called them and disputed the closing of my accounts and they reopened. They did not tell me they were running my credit as new inquiries. On - BofA started making calls to me from blocked numbers. They use outsourced people from - and the


-/-/- about - letters they mailed to me stating they were denying my request '' I made no request of BofA. After several calls BofA now states they will take the hard credit inquiries off my credit profile which were unauthorized as they know I did not ask for new credit. BofA harms my credit score with all these inquiries, reporting me as closed accounts by the bank, and erroneous reports of 30 days late. I want to make a formal complaint about BofA 's unfair business practices and failure to follow privacy laws, fair credit laws, they lie and cause hardship to consumers and customers

Bank of America customer in California
Sep 29, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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