Citibank Prepaid Card Complaint

Gift or merchant card Managing, opening, or closing account

Citibank Prepaid card department,

Gift or merchant card Managing, opening, or closing account Connecticut

I received a Citi bank Visa pre paid visa card as a rebate from - -. The card had an extremely short expiration date of 6 months. The funds in the account were removed once past the expiration date. Per Federal Regulations I believe the card should not have had an expriation date under 5 years. I have contacted Citi bank who refuses to re instate the funds.

Citibank customer in Connecticut
Sep 28, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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