Red Rock Tribal Lending Payday Loan Complaint

Charged fees or interest I didn't expect

Red Rock Tribal Lending Payday loan department,

Charged fees or interest I didn't expect Kentucky

I went online and went to - -. Castle payday responded. We really needed the money to buy my son 's school clothes and pay our bills off. Well we called Castle Payday and talked to the associate. I asked her about the final bill and she even stated like the email said we would be paying back $800.00 for the $600.00 loan. The lady did say that the first payment would be $210.00 for the first payment and we could setup our payment plan or could pay more each time to get the bill paid off quicker. We have paid them the - back and now we find out that we have only been paying the finance fee.. What? I have never in my life heard of paying every two weeks $210.00 and that not going toward our bill. I do not know how to proceed further with this.. Please advice me what I can do legally to get this matter taken care of.. We will have paid them $800.00 but to them we have only been paying the finance fee.. I cant believe this.. we have paid Castle Payday Loans our bill of $80000.00, However Castle Payday is still saying that we still owe them the $800.00 I do not know what to do.. If their is anyway that I can get some advice please help.. Castle Payday was very misleading to us as customers.. --

Red Rock Tribal Lending customer in Kentucky
Sep 25, 2015

* Source: CFPB Complaint Database

Red Rock Tribal Lending response to complaint:
Closed with explanation

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