Eagle Recovery Associates, Inc. Debt Collection Complaint

Medical Communication tactics threatened to take legal action

Eagle Recovery Associates, Inc. Debt collection department,

Medical Communication tactics Threatened to take legal action Michigan

On Friday, -/-/-, - - of Eagle Recovery Services ( - ) called me aggressively demanding my banking information to settle a debt they were handling in regards to the Emergency Physician 's Bill from -/-/- when I went to the Emergency Room at - Hospital in -, MI. - - continued to threaten that if I did not settle the full amount of $400.00 that they would pursue legal action ''. - refused to express what actions were considered as legal action '' and made it very difficult to get information regarding the debt. I asked - times where the debt was incurred and who the debt was owed to. After expressing,


times and dates of contact, and the location of Eagle Recovery Services. I called him again today, Wednesday, - - to set up a payment plan to settle the debt and he stated that that was not an option because the company that issued it demands that it be paid by - - or they will pursue legal action. He refused to accommodate me in setting up payments to settle the debt. I then asked again what legal action entailed, he stated I am not a lawyer, I can not give you that information, you just have to pay it by the - or they will pursue legal action ''. He continued to be very aggressive as I asked him what would happen if I requested to stop the payment and responded, then they will pursue legal action ''. I expressed that I was highly dissatisfied with how this situation has been handled. He has repeatedly retorted that I had been contacted - times regarding this account. I have not received a letter regarding this account. When the agency called, the caller ID showed restricted '' and they did not leave voice mails and if they did they were very vague and I do not recognize them in it. Today, I again asked - - for the times of contact. He stated that the Eagle Recovery Service mailed a letter on - - and -/-/-. He further stated that they called on - -, - -, - -, - -, and -/-/-. - - refused to give the dates that the company that reported the debt contacted me. If I was properly notified of this debt and how to dispute it or resolve it, I would have settled it at an earlier date. I feel extremely threatened and upset regarding this matter. Because I am scared of legal pursuits that - - threatened me with, a payment of $400.00 ( more than half of my monthly income as a student ) will come out of my - account tomorrow, -/-/-, after - - demanded and coerced that I give him said routing and account information. I did notify - - that I would be filing this complaint today.

Eagle Recovery Associates, Inc. customer in Michigan
Sep 23, 2015

* Source: CFPB Complaint Database

Eagle Recovery Associates, Inc. response to complaint:
Untimely response

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