Encore Capital Group Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Encore Capital Group Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Illinois

We have a credit card through - that closed in 2012 in the amount of $6200.00. The account was sold to Midland Funding, and they have since been charging interest on the account as if it is still open, but we have documentation from - that this account was closed. Since purchasing this account from - Midland has added more than $1000.00 extra dollars to what we owe. We would like to settle this account for either the original amount or less than the original amount without this extra $1000.00 that we do not owe. I have spoken to - and this account was sold in - of 2012 and Midland purchased it in - of 2012 and has been charging money to the account ever since. We have made several attempts to find out why this company is still charging amounts on this card after it was closed and they refuse to tell us why. They also refused to send any validation on this card of when they purchased it and what the original amount it closed for, so we had to go to - to have them give us all the information. Why are they charging more money when the account has been closed since 2012? Documentation from - will be provided along with my credit record showing that Midland is charging on this account still.

Encore Capital Group customer in Illinois
Sep 17, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more