Fay Servicing, LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Fay Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

I became sick two years ago, and was - for three years, and during that timewe fell behind our Mortgage payments. We obtained help for Hope for Housing, and reached out to our Lender, - for a Loan Modification because our Interest rate is at 8.5 % Our Loan was originated by - - -, a Predatory Mortgage Broker who sold to - and at the time we did not realize it was not a VA Loan, because I am a retired - - Veteran. - will no longer communicate with us, except to say that the Loan was transferred to Fay Servicing, who have been reluctant to offer us a Loan Modification saying we did not have enough income. Now comes - and filed a Law Suit adding insult to injury. We resubmit with the help of a - Party our request for a Loan Modification, and our Financials clearly shows our combined income of $3200.00 afford us a Mortgage Payment of $970.00 which is 31 % according to HAMP Guidelines. I am a - Veteran of - years old and my spouse is also -. I am still under medical care and we want to remain in our home. Fay Servicing is vigorously pushing us to Short Sell.

Fay Servicing, LLC customer in Florida
Sep 15, 2015

* Source: CFPB Complaint Database

Fay Servicing, LLC response to complaint:
Closed with explanation

Consumer disputes how Fay Servicing, LLC handled their complaint

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