PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Problems caused by my funds being low Michigan

On -/-/2015 at - I withdrew $240.00 out of my checking account. the AtM receipt said that I had $1.00 available in my account the next morning at - I recieved a email stating that my account was overdrawn on -/-/2015. I called the telephone banking center at around - -/-/15 and spoke with a customer service rep. she could not give me a reason, as to why my bank account was overdrawn except that I had withdrew the money out. She told me to take my receipt when I had some time, into a branch so they could look over and explain what happen and reverse the fees. On -/-/2015 I stop in the branch close to my home. I explain to the teller what had happened and showed the the receipt to the teller, so the they could see the mistake was on their end and they need to reverse the fees. the teller told me she need to get an approval from a supervisor, she came back and introduce me to - - - Branch Manager who look over my entire account and notice that PNC had to reverse fees in the past for mistakes on their


have keep a written log of my spending. I showed him the receipt again and ask so I 'm not suppose to trust what your receipt printed out of your machine I should have kept better bookkeeping and this is my mistake ''? I asked for the printout and who was his supervisor he told me no one could change his decision '', I replied are you trying to be difficult, I just asked for your supervisor number ''. He then wrote on the back of his business card - - name and number I put my items back in my purse and left the branch without any resolution.