Capital One Debt Collection Complaint

Capital One Debt collection department,

Credit card Communication tactics Frequent or repeated calls Illinois

I had some medical issues and failed behind on my payments but a few month ago I paid $180.00 on -/-/2015 and brought the account back on track. At the time I made that payment Capital One had a restriction on the account and was calling me asking for that payment because they understood and wanted to work with me. So, I call them after that payment and asked if they could remove the restriction off the account. They said I would n't be able to use the account again so, they could n't take the restriction off. So, I stop making payments on the account ending in -. A few month goes by and a get a call on -, - 2015 with an unrestricting offer. Once I make the agreed-upon amount of $200.00 total amount, I could use my card again-as long as a portion of my credit limit is available and my account is in a status allowing me to charge. They did give me a due date which, I fell short of by a few days but, I called and made a - payment on - - and they told me the offer was still good so, I told the agent that I will pay the rest in a couple of days later which, I did. So the total payment arrangements was paid on - - instead of the -. I called them back a couple of days after that to ask about the restriction because that said in the letter for me to allow up to - days following my payment for my charging privileges to be restored. - -, 2015 when I called the said they made a decision not to extend the offer but, they excepted my payment.