Bank of America Credit Card Complaint

Late fee

Bank of America Credit card department,

Late fee New Hampshire

I have a Bank Of America Credit card and they do not allow you to set a automatic payment of the minimum due. You must set a predetermined amount. I called them because I got a late fee and there reason is you need to look at your statement each month and pick an amount. So I did not look at my statements for two months and got charged a late fee. I called them and they refused to fix it.

Bank of America customer in New Hampshire
Sep 06, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaLate fee47.6%33.6%8.4%7.6%2.4%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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