Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Florida

I opened my account with Regions bank back in - 2015. This is n't my only bank account I currently have - - - and - -. Regions seems to the be the only headache and this why since I opened my account more than 6 months ago I have encountered over - $ in overdraft fees. Till today I have had ENOUGH of it. On -/-/2015 around - my account had a balance of negative - - dollars and change. So I went to the bank and deposited $40.00 my balance was $3.00 today in the morning I made a payment to - - - of $200.00 when I go to the bank to deposit the money I see that I have $210.00 in NSF. From transactions that happened back on FRIDAY it 's TUESDAY. And okay I understand merchants take blah blah blah days to withdraw money from your account. But in my account it shows that these transactions ( 6 of them places like -, etc. ) where posted -/-/2015 and that NSF was charged -/-/2015. REALLY? REALLY? REALLY? when I went to the bank at - on - -, 2015 and your supposedly cut off hours


up with a NSF of - in less than - hours with out any warning that my account may be come over drafted, or ONE at least WARN ONCE before charging 6 over drafted fees. Regions shows you that you - dollars left but not the pending transactions, like in this case I went to - Friday @ - and this showed up sometime Tuesday - -, 2015. I have called regions multiple of times, I have gone to the branch and until today that I got really mad no one was giving me answers like the famous Opt-In over draft protection '' or explaining to me that the balance that I see on my phone is n't the correct balance that their might be missing transactions. And your own employee said that they only had regions for payroll, because quote on quote You people are a mess '' The way I see it is regions does n't try to protect their customers from overdraft they do n't fully discloses ways to help you or add an over draft protection.

Regions customer in Florida
Aug 11, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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