Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Florida

-/-/- i 'm started the aplication for Loan Modification program trough HARP, I made the trial payments to American Servicing Company, after that I make calls to asked the status of my aplication, not answers or no status provided at that time. I was follow the status for my aplication weeks to weeks, until -/-/- one agent told me the aplication was aproved but no letter or correspondence was sending to me. I check the public records filed in - County, FL for the records of the loan modification and I check the aplication agreement was aproved and signed on -/-/- that 's - months after the initial day on the lease paragraph -. American Servicing Company never sent me a letter of explanation about this mistake, this error was critical for my family economy, because I have to pay sometimes twice of the mortgage payments in period less that - month. I like to revised the proper documentacion for the Loan Modification and if the correct time and procedures was following in my case. It 's important the lender inform to the customers of the state of the modification, because at this time the bank force me to go to foreclosure and disaster economics times at my family.