Flagstar Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Flagstar Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Tennessee

Flagstar bank did not pay my home owners insurance from escrow account for 2014. The only way I found that out, having to file a claim on house damage. Instead of assisting to get the damage fixed, they assigned me forced insurance, and I have been denied from their insurance company, while I would have had it taken care of with my original insurance company. Now, no one will answer e-mail or phone calls and my house has - of dollars in damage.

Flagstar Bank customer in Tennessee
Aug 08, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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