Fifth Third Bank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Fifth Third Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Ohio

Fifth Third did not apply the funds properly to my house payments and $5400.00 came up missing on -/-/- i applied for the save the dream hardest hit funds to save my house and was accepted. -/-/- save the dream payed a lump sum payment to fifth third bank then monthly payments till -/-/- this i was told would pay me up to date with fifth third bank. that was not true fifth third bank did not pay all my escrow from all the money they received from save the dream funds and now fifth third bank tells me i have to pay for the missing Money of $5400.00 lump sum or my house payment will increase $630.00 for 12 months over top my regular house payments of $1000.00 always included escrow increase to $1600.00 for 12 months fifth third bank also told me 30 day before i had to start paying my house payments again i could apply for a loan modification to help me stay in my home once again not true - - office from fifth third bank called me wanting me to back out of the modification i told them no i was told that my house payment was going up $630.00 more a month and he could not explain were the $5400.00 disappeared at fifth third bank and sense they raised my payment from $1000.00 to $1600.00 i was told that he appreciated the over $30000.00 that was paid to keep my home i was told if i could not afford the $630.00 increase to get out of the home wanted to throw my family out on to the street - scamming poor people and the state of Ohio by getting large sums of money pocketing some of the money then raising there house payment much higher and then throwing them out of there home with little or no intent to keep people in there homes. ( even though - got there last pay -/-/- my math i am paid up till -/-/-?????

Fifth Third Bank customer in Ohio
Jul 12, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with explanation

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