Capital One Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Capital One Consumer loan department,

Vehicle loan Problems when you are unable to pay Louisiana

I am contacting you in reference to a matter that I 've had to send communications to Capital One about. Everyother month Capital One - reporting my auto loan on my credit report, I dispute it, it updates correctly and thenreappears. I filed bankruptcy due to having - bills from the birth of my son ; however, that hasbeen discharged for - years, my reaffirmation agreement with Capital One was declined by the judge. Nonetheless, I continue to make payments on my vehicle and will until it 's paid in full. My issue with Capital OneAuto is the credit reporting ; it 's incorrect, should n't show anything but ( account closed, bankruptcy -, zerobalance ) or something of that nature. Anything other than that is a clear violation of the FCRA post-bankruptcydischarge requirements. I 've communicated with them at least - times over this year alone about the same thingtrying to get it permanently resolved. To report a discharged debt as something else ( for example, '1charged off ' orhaving a balance as more than zero ) violates the provision of the FCRA that requires creditors from reportingincorrect information. - - - - ( a ) ( - ) ( A ). it is also a violation of the FCRA if I 've notified them about theincorrect reporting - several times -, but then they still have not permanently corrected it. - - - ( a ) ( - ) ( b ).

Capital One customer in Louisiana
Jul 10, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints3/20124/20125/20126/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20163/20164/20165/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneProblems when you are unable to pay0.9%83.8%4.2%8.8%0.5%1.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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