SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Making/receiving payments, sending money Florida

Sought medical service from - -, whose doctor prescribed medical prescription.The product was defective, - - was advised not to submit any further debits to my account and Suntrust was advised to block any such payments from - -. However, Suntrust allowed - ( - ) payments of $160.00 to go thru contrary to my instructions to them. -, - and -, 2014