SunTrust Bank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

SunTrust Bank Bank account or service department,

Checking account Making/receiving payments, sending money Florida

Sought medical service from - -, whose doctor prescribed medical prescription.The product was defective, - - was advised not to submit any further debits to my account and Suntrust was advised to block any such payments from - -. However, Suntrust allowed - ( - ) payments of $160.00 to go thru contrary to my instructions to them. -, - and -, 2014

SunTrust Bank customer in Florida
Jul 10, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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How SunTrust Bank handles Making/receiving payments, sending money complaints

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201312/20131/20142/20143/20144/20145/20147/20148/20149/201410/201411/20141/20153/20154/20155/20157/20158/20159/201511/20151/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankMaking/receiving payments, sending money55.7%25.5%6.6%3.8%7.5%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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