LendingTree, Inc Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

LendingTree, Inc Consumer loan department,

Vehicle loan Shopping for a loan or lease Georgia

I applied for an account on lending tree.com because I am thinking about refinancing my auto loan but I wanted to look into various options before committing to any hard credit inquiries. I signed up on leaning tree because it explicitly says in the sign up process that it would only be a soft credit inquiry against my credit. Within a week, I had - hard credit inquiries hit my credit score and lower it from a - to a -. I have been working very hard to build my credit and it is not easy especially when I have so many inquiries within a short period of time. All I wanted to do was look into a couple of different options without any hard inquiries.

LendingTree, Inc customer in Georgia
Jul 08, 2015

* Source: CFPB Complaint Database

LendingTree, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LendingTree, IncComplaint HistoryComplaints4/20155/20156/20157/20159/201510/201511/20154/20165/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LendingTree, IncShopping for a loan or lease70.0%30.0%Closed with explanationUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease0.6%7.8%0.7%0.2%1.8%1.3%86.5%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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