Mercedes-Benz Financial Services Consumer Loan Complaint

Mercedes-Benz Financial Services Consumer loan department,

Vehicle lease Shopping for a loan or lease California

On - -, 2015 I entered into a vehicle lease/trade-in contract with Mercedes-Benz Financial - - - of - -, CA ) with a down payment of $10000.00. My current vehicle was surrendered and I was given the new vehicle. On - -, 2015 I was informed by the location 's Finance Manager ( - - - that MB Financial had declined my application for credit, but I should not worry as he would get it approved through reconsideration. On - -, 2015 I received official notification from MB Financial my application for credit was declined, but again, - - assured me not to be concerned and it would be taken care of. At no point was I advised the transaction was pending further/final approval. Under the impression this was a final deal, I tinted the windows at a cost of $230.00. On - -, 2015 - - advised me he was unable to obtain final credit approval and I returned the car. When my previous car - 2014 - Touareg with - miles on it ) was turned back over to me, I was advised there was new tires on it. As an individual who used to sell tires for a living, they were clearly the same tires treated with -. - - - offered to show me a Purchase Order, but refused to produce the vehicle 's original tires at my request. At that point I noticed the mirror control knob had been broken off, rendering the mirror adjustment useless. - - told me point blank you have $1100.00 worth of new tires on your car, I 'm not repairing that mirror knob. '' - has advised me the entire console needs to be replaced, which will cost $250.00 in parts and - hours of labor to repair.